PRIVACY NOTICE

Last updated: 30 September 2026

This privacy notice explains how Lynton Childcare ("we", "us" or "our") collects, uses, stores and protects personal information when you visit our website, contact us, enquire about childcare or use our services.

We are committed to protecting your privacy and handling personal information responsibly and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. WHAT INFORMATION DO WE COLLECT?

We may collect and hold personal information that you provide to us when you contact us, enquire about childcare, register a child, use our services or otherwise communicate with us.

This may include:

  • Names and contact details.
  • Email addresses.
  • Telephone numbers.
  • Postal addresses.
  • Parents' and carers' names and contact details.
  • Emergency contact information.
  • Information contained in enquiries or correspondence.
  • Attendance and registration information.
  • Childcare arrangements and booking information.
  • Health, medical, allergy and dietary information.
  • Information about children's development, learning and additional needs.
  • Funding and financial information.
  • Information relating to fees and payments.
  • Photographs and observations relating to children's learning and development.
  • Information provided through Tapestry, our online learning and development platform.
  • Information relating to safeguarding and child protection where necessary.
  • Staff and employment information.

Some of the information we hold, particularly health, medical and safeguarding information, may constitute special category personal data under UK data protection law. We only process this information where there is an appropriate lawful basis and, where required, an additional condition for processing special category information.

2. CHILDREN'S INFORMATION

As a childcare provider, we process personal information relating to children in order to provide appropriate care, learning and support and to meet our legal, regulatory and safeguarding responsibilities.

This may include information such as:

  • A child's name and date of birth.
  • Contact and address details.
  • Parent or guardian details.
  • Emergency contact information.
  • Attendance and registration information.
  • Health, medical, allergy and dietary information.
  • Additional needs and information required to provide appropriate care.
  • Information relating to a child's development, learning and wellbeing.
  • Photographs and observations relating to learning and development.
  • Safeguarding and child protection information where necessary.

We take particular care when handling children's information and only use it where necessary for childcare, safeguarding, administrative, legal or regulatory purposes.

3. TAPESTRY, PHOTOGRAPHS AND OBSERVATIONS

We use Tapestry to record children's learning, development and observations and to share appropriate information with parents and carers.

Photographs may be taken as part of children's learning and development records and, where appropriate, for displays or other setting-related purposes.

We follow our photography, mobile phone and electronic device procedures and respect the permissions provided by parents and carers.

4. INFORMATION COLLECTED WHEN YOU USE OUR WEBSITE

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, approximate location and information about how you use the website.

Some technical information may be required for the security and proper operation of the website.

We may use analytics technologies to understand how visitors use our website and to help us improve the website and our services. Non-essential analytics cookies are only used where the appropriate consent has been provided.

5. HOW DO WE USE YOUR INFORMATION?

We may use personal information to:

  • Respond to enquiries and requests for information.
  • Provide and manage childcare services.
  • Keep children safe and meet their individual needs.
  • Provide appropriate care, learning and support.
  • Record and monitor children's development and progress.
  • Communicate with parents, carers and authorised contacts.
  • Maintain required attendance and childcare records.
  • Manage registrations and bookings.
  • Administer funding, fees and payments.
  • Maintain appropriate childcare and administrative records.
  • Support the health, safety and wellbeing of children in our care.
  • Support safeguarding and child protection.
  • Work with other professionals and agencies where appropriate.
  • Meet our legal and statutory responsibilities.
  • Maintain the security and proper operation of our website and systems.
  • Understand how visitors use our website and improve our services where analytics consent has been provided.

We only collect and use personal information where we have an appropriate lawful reason to do so.

6. OUR LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on one or more of the following:

Contract: Where processing is necessary to provide childcare services you have requested or to take steps before entering into an agreement with you.

Legal obligation: Where we are required to process information to comply with legal, regulatory, safeguarding, accounting or other statutory responsibilities.

Legitimate interests: Where processing is necessary for our legitimate interests in operating and administering our childcare services, provided those interests do not override your rights and freedoms.

Consent: Where you have given us permission to process information for a particular purpose. Where we rely on consent, you may withdraw that consent at any time.

Vital interests: In limited circumstances, information may be processed where necessary to protect someone's life or physical safety.

7. SHARING YOUR PERSONAL INFORMATION

We do not sell or rent personal information.

Information may be shared where necessary and lawful with organisations and professionals involved in providing care, meeting our legal responsibilities or supporting a child's welfare.

These may include:

  • Leicestershire County Council.
  • Ofsted.
  • Health professionals.
  • Other professionals involved in supporting a child.
  • Safeguarding and child protection agencies.
  • Other relevant childcare or educational organisations.
  • Local authorities, regulators or government bodies where required.
  • Website hosting, maintenance and IT providers.
  • Email, data storage and backup providers.
  • Payment and accounting service providers where applicable.
  • Professional advisers.
  • Google Analytics, where analytics consent has been provided.

We only share information where there is an appropriate reason to do so and will respect confidentiality wherever possible.

We expect organisations processing information on our behalf to protect personal information appropriately and only use it for the purposes for which it has been provided.

Where safeguarding concerns arise, information may need to be shared without consent where this is necessary to protect a child or prevent harm.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights or protect the safety of a child or another person.

8. COOKIES AND WEBSITE ANALYTICS

Our website uses cookies and similar technologies. Cookies are small text files placed on your device when you visit a website.

Some cookies may be necessary for the website to function correctly and securely. These do not require your consent where they are strictly necessary.

We may also use Google Analytics to help us understand how visitors use our website. This may involve information such as pages visited, approximate location, device and browser information and how visitors interact with the website.

Analytics cookies are only used where you have provided the appropriate consent through our cookie consent system.

You can accept or decline analytics cookies when you visit the website. Where available, you can also change or withdraw your consent using the Cookie Settings option on the website.

You can also control or delete cookies through your browser settings.

Further information about how Google uses information is available from Google's Privacy Policy.

9. INTERNATIONAL DATA TRANSFERS

Some of the service providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection requirements.

10. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep personal information only for as long as necessary and in accordance with relevant legal, regulatory and recommended retention periods.

Different types of childcare records may need to be retained for different periods depending on applicable childcare and legal requirements.

When information is no longer required, we will take reasonable steps to securely dispose of, delete or anonymise it.

Information contained within backups may remain until the relevant backup is securely overwritten or deleted.

11. HOW DO WE KEEP YOUR INFORMATION SAFE?

We take appropriate technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.

Paper records are stored securely, and electronic information is protected using appropriate passwords and security measures.

Access to personal information is limited to staff and other authorised individuals who have a legitimate need to access it in order to carry out their role.

Staff are expected to maintain confidentiality.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including:

  • The right to request access to personal information we hold about you.
  • The right to ask for inaccurate or incomplete information to be corrected.
  • The right to request deletion of personal information in certain circumstances.
  • The right to request restriction of processing in certain circumstances.
  • The right to object to certain types of processing.
  • The right to withdraw consent where processing is based on consent.
  • The right to data portability where applicable.

These rights are subject to certain conditions and exemptions under data protection law.

To exercise your rights, please contact us using the details below. We may need to verify your identity before completing a request.

13. MARKETING COMMUNICATIONS

Where we send marketing or promotional communications, we will do so in accordance with applicable data protection and electronic marketing requirements.

You can ask us to stop receiving marketing communications at any time by contacting us or using an unsubscribe option where one is provided.

We may continue to send necessary service-related communications concerning childcare arrangements, bookings, payments or other administrative matters.

14. THIRD-PARTY WEBSITES

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy notice of any third-party website before providing personal information.

15. CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice from time to time to reflect changes to our services, legal requirements or the way we process personal information.

The latest version will be published on this page and the date at the top of the notice will be updated.

We encourage you to check this page periodically to ensure that you are aware of any changes.

16. HOW CAN YOU CONTACT US?

If you have any questions about this Privacy Notice or how we handle personal information, please contact us:

Lynton Childcare
85 Shilton Road
Barwell
Leicestershire
LE9 8BP
England

Telephone: 01455 444110

Email: angelina.russell@lyntonchildcare.co.uk

17. MAKING A COMPLAINT

If you have concerns about how we have handled your personal information, please contact the Nursery Manager in the first instance so that we have an opportunity to understand and resolve your concern.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent authority for data protection and information rights.

Further information about making a complaint is available from the Information Commissioner's Office.

Privacy Notice last updated: 30 September 2026